Support

Get help with your Asimov build and find support resources

Support

Need help with your Asimov project? We offer several channels to get you the support you need.

Getting Help

Discord Community

Get real-time help from the community and Asimov team members

GitHub Issues

Report bugs, request features, or search existing issues

Early Supporter Program

Support development and get early access to updates and resources

Partnerships

Contact us for commercial partnerships and collaborations

Support Options

Community Support

The fastest way to get help is through our community channels:

Discord Community

• Real-time chat with builders and developers
• Share photos and videos for troubleshooting
• Get feedback on modifications and improvements
• Connect with others working on similar challenges

Join Discord →

GitHub Issues

• Report technical bugs or design issues
• Request new features or documentation
• Search existing issues for solutions
• Track issue resolution and updates

View Issues →

Commercial Support

Early Supporter Program

Support the development of Asimov and gain access to:

• Priority support channels
• Early access to new designs and updates
• Influence on future development priorities
• Exclusive community events

Learn More →

Partnership Inquiries

For commercial partnerships, bulk orders, or custom development:

• Email: [e-mail]
• Topics: Licensing, custom modifications, integration support, research collaboration

Frequently Asked Questions

What components do I need to build Asimov?

You’ll need:

• Motors from Encos (see specifications in Downloads)
• 3D printed parts (MJF recommended) or machined components
• Hardware (fasteners, bearings, etc.)
• Electronics (motor controllers, power supply, computing platform)
• Sensors (IMU, force sensors recommended)

Full bill of materials discussions are available in the Discord community.

What manufacturing methods are supported?

Asimov v0 is designed to be compatible with:

• MJF (Multi Jet Fusion) 3D printing - Primary recommended method
• SLS (Selective Laser Sintering) - Alternative 3D printing method
• CNC machining - For metal components or higher strength requirements
• FDM 3D printing - Possible but may require reinforcement

The design prioritizes low-volume manufacturing accessibility.

Can I use different motors?

Yes, but you’ll need to:

• Verify torque and speed requirements match or exceed specifications
• Modify mounting interfaces if motor dimensions differ
• Update the MuJoCo simulation model with new motor parameters
• Test thoroughly before operation

Share alternative motor configurations in the community to help others.

What software do I need?

For mechanical design:

• CAD software that supports STEP files (FreeCAD, Fusion 360, SolidWorks, etc.)

For simulation:

• MuJoCo (free for personal and educational use)
• Python for control scripts

For control:

• Your choice of robotics framework (ROS recommended)
• Motor controller software/firmware

How much does it cost to build?

Cost varies significantly based on:

• Component sourcing (motors are the primary cost)
• Manufacturing method chosen
• Electronics and computing hardware
• Location and shipping

Community members have reported builds ranging from $5,000 to$15,000+ USD. Join Discord for current sourcing discussions and cost-saving tips.

Can I sell robots built with Asimov designs?

Yes! The CERN-OHL-S-2.0 license permits commercial use. However:

• You must provide complete source files to customers
• Modifications must be shared under the same license
• You cannot use Asimov or Menlo trademarks without permission
• No warranty is provided (AS-IS basis)

For commercial partnerships or licensing questions, contact [e-mail]

What's the difference between left and right leg configurations?

The legs are mechanically identical but mirrored. Key differences:

• Joint angle ranges are inverted (see specifications)
• Motor orientations are mirrored
• Mesh files and components are labeled left/right

The design allows for symmetric gait patterns and balanced weight distribution.

How do I report a safety issue?

For safety-critical issues:

1. Email [e-mail] immediately with “SAFETY” in the subject line
2. Do not publicly disclose until the issue is addressed
3. Provide detailed description, reproduction steps, and potential impact

For general bugs, use GitHub Issues.

Before Asking for Help

To get faster, more helpful responses:

1. Search Existing Resources

   Check Discord history, GitHub issues, and documentation for similar questions

2. Gather Information

   Collect relevant details:

   • What you’re trying to accomplish
   • What you’ve already tried
   • Error messages or unexpected behavior
   • Photos or videos showing the issue
   • Your build configuration and modifications
3. Ask Clearly

   Provide:

   • Clear, specific question
   • Context about your build
   • What you’ve already tried
   • Any relevant error messages or observations

Troubleshooting Resources

Mechanical Issues

Joint Naming Convention

Reference the naming_convention.png in the mechanical folder to ensure correct assembly

Ankle Mechanism

Review the ankle_mechanism.md documentation for RSU joint assembly details

3D Visualization

Use the interactive 3D view to verify component orientation and assembly

STL Mesh Files

Verify individual components against STL files for manufacturing accuracy

Simulation Issues

• Model won’t load: Check that all mesh files are in the correct paths relative to asimov.xml
• Unstable simulation: Verify joint limits, masses, and inertial properties
• Unexpected behavior: Compare against reference motor specifications and torque limits

Common Build Issues

• Tolerance problems: Adjust for your specific manufacturing process (3D printing often requires tolerance compensation)
• Motor fit: Verify motor dimensions match specifications before manufacturing
• Joint binding: Check alignment, ensure no interference between components
• Weight distribution: Verify pelvis mounting and load distribution

Always test mechanical assemblies and software in a safe environment. Bipedal robots can generate significant forces. Implement proper safety measures, emergency stops, and never operate near people without extensive testing.

Additional Resources

• Website: asimov.inc
• Source Code: github.com/asimovinc/asimov-v0
• Partnerships: [e-mail]
• Support Development: asimov.inc/early

When asking for help in Discord, use descriptive thread titles and include photos/videos when possible. This helps others with similar issues find solutions later!